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SENIOR’S MEMBER DISCOUNT DAYS! SAVE 25% EACH TUESDAY

+971 56 358 7157

Last Updated: 10 October 2024

We want you to be satisfied with your purchase. If you need to return or exchange an item, please follow these guidelines.

1. Eligibility for Returns/Exchanges

You may return or exchange items that are:

  • Unused and in original packaging
  • Returned within 7 days of receipt

2. Initiating a Return/Exchange

To initiate a return/exchange, please contact our customer service with your order number and reason for the return.

3. Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Processing Returns/Exchanges

Returns/exchanges will be processed within 7-15 business days of receiving the item back.

5. Final Sale Items

Certain items may be marked as final sale and are not eligible for return or exchange.

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